Refund Policy

A legal disclaimer

The Huggy Book Nook and Erica Joy Huggins are committed to providing high-quality books and products. Due to the nature of printed materials, author merchandise, and personalized items, all sales are subject to the terms outlined in this Refund Policy.

By placing an order through this website, you acknowledge that you have read, understood, and agreed to this Refund Policy. The Huggy Book Nook reserves the right to deny refund or replacement requests that do not meet the criteria described below.

Nothing contained within this policy shall limit any rights afforded to consumers under applicable law.

Refund Policy

Because books are physical products that may be easily damaged, used, copied, or personalized, all sales are generally considered final.

Non-Personalized Book Orders

Refunds or replacements may be considered under the following circumstances:

The incorrect item was received.
The book arrived damaged during shipping.
The book was defective upon arrival.
The order was lost in transit and confirmed by the shipping carrier.

To request a refund or replacement, customers must contact us within 7 days of delivery and provide:

Order number
Description of the issue
Photographs of the damaged item and packaging, if applicable

Approved refunds will be issued to the original payment method.

Personalized & Signed Copies

All sales of signed, autographed, personalized, dedicated, inscribed, or custom-authorized books are final and non-refundable.

Because these books are customized specifically for the purchaser, they cannot be returned, exchanged, or resold once prepared.

Examples include:

Books signed by Erica Joy Huggins
Books containing a personal message or dedication
Books inscribed to a specific recipient
Any customized order requested by the purchaser

Shipping Issues

We are not responsible for delays caused by:

Shipping carriers
Weather conditions
Customs processing
Incorrect addresses provided by customers
Events beyond our reasonable control

If a package is marked as delivered by the carrier but cannot be located, customers should contact the carrier directly.

Order Cancellations

Preorders may be canceled for a full refund prior to shipment.

Once an order has been processed, prepared for shipment, or shipped, it may no longer be eligible for cancellation.

Contact Information

For refund inquiries, please contact:

The Huggy Book Nook

Erica Joy Huggins

Website: www.thehuggybooknook.com

Please include your order number and a detailed description of your concern.

Policy Updates

The Huggy Book Nook reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.